Returns Policy

If you wish to recall or return any product from your order, please initiate the return process as soon as possible, within a maximum of Thirty (30) calendar days from receiving the order. We will either replace the product or refund all or part of the purchase amount in accordance with the terms and conditions of Pegas-Store.com.

For items such as food/beverages or goods intended for daily consumption or use, returns must be initiated immediately upon receipt of the order.

Some items may not be eligible for return due to health or safety reasons. For more information on returning purchased products, please contact Pegas-Store.com.

Please note that return costs are entirely covered by us.

In the event of a return, both the returned item and its packaging must be intact. Failure to do so may result in you being held responsible for any reduction in the value of the item.

If products are not returned within the agreed-upon period, please contact Pegas-Store. It is at the discretion of Pegas-Store to accept or decline the return, refund, or replacement.

Returns are accepted in the event of damaged, incomplete, or incorrectly delivered products, or if the product packaging is sufficiently damaged during delivery to affect the product. In such cases, Pegas-Store will request a photo showing the exact condition of the products and packaging, and will then assume full responsibility for the damaged goods by issuing a full or partial refund and/or sending replacement products.

For returns, any refunds will be credited back to the credit card company or customer account used for the original purchase.